Return Policy
Eligible new, unused products can be returned within 30 days of delivery when they meet MFH Marketplace return requirements.
Return Eligibility
New, unused products qualify for return when they are in original packaging with all accessories, manuals, and parts included.
How to Start a Return
Contact MFH Marketplace through the Contact page to request return assistance. Return instructions are provided for eligible returns. Refunds are processed after the returned item is received and inspected.
Return Assistance
Contact MFH Marketplace with your order details, product issue, and return request. Messages are reviewed and answered within one business day.
Returns Reviewed Fairly
Eligible return requests are reviewed based on product condition, delivery date, packaging, included accessories, and MFH Marketplace return requirements. Customers receive clear next steps after review.